The JAMA Network Website Update: Reminder

I agree with you, Melissa, and I know several other librarians do as well..

I went back to find this in my Inbox; I too missed the message and its importance.

Normally, I prepare well in advance for platform migrations, but this one caught me completely off guard. Fortunately, we were able to update the urls in our proxy immediately. However, making an announcement to our users the day of the platform migration is not an efficient way of preparing them for the change.

Joanne

Joanne V. Romano, MLS

Licensing and Serials Librarian

Houston Academy of Medicine

Texas Medical Center Library

1133 John Freeman Blvd.

Houston, TX 77030

P: 713-799-7144 F: 713-799-7180

www.library.tmc.edu

joanne.romano@exch.library.tmc.edu

From: SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@list.uvm.edu] On Behalf Of Platkowski, Melissa
Sent: Tuesday, May 15, 2012 12:57 PM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] JAMA URL change - no redirects

I don’t know if this has been a problem at your institution, but we do not feel we received timely and clear notification that JAMA was changing platforms resulting in a cutoff of access (with no redirect.) We use SFX and therefore lost all access until we manually updated the URL.

I have included the e-mail that was forwarded to me. Several of my colleagues on another list have stated that they did not realize the JAMA Network was a platform change and not a social media initiative until they really looked at the e-mail. The subject line does nothing to convince you of the message’s importance.

I have written an e-mail of complaint to the sales director and our account rep, which you may also want to do.

Also, if you can’t read this e-mail on the listserv, the web link for it does not work. I missed that in my letter, but there’s some ammo for you. J

Melissa Platkowski

Electronic Resources Librarian
David A. Cofrin Library
University of Wisconsin-Green Bay
2420 Nicolet Dr.
Green Bay, WI 54311-7001
P: (920) 465-2764
F: (920) 465-2136

platkowm@uwgb.edu

http://www.uwgb.edu/library

From: AMA Publishing Group [mailto:reply-180993@hq.ama-assn.org]
Sent: Friday, May 11, 2012 11:19 AM
To: Robb, Joan
Subject: The JAMA Network launching Monday, May 14th

Problems viewing this e-mail? Try the web version.

Library News

REMINDER – The JAMA Network Website to launch Monday, May 14th

The AMA is pleased to announce that JAMA and the specialty Archives Journals will launch on Silverchair's SCM6 platform on Monday, May 14, 2012, as The JAMA Network. The new site will offer fully integrated access to the research, reviews, and perspectives shaping the future of medicine.

Next week, when jamanetwork.com is live, we will send out a link to detailed instructions on how to access usage statistics and use the other tools and features on the Institutional Administrator Dashboard. In the meantime, please be assured of the following:

1. Access to content and usage statistics—We will do our utmost to ensure that your access remains uninterrupted during the transition. After the transition, site license customers will see their institution's name in the upper right navigation bar. This is your indication that everything has migrated successfully. If your institution's name does not appear, please contact an AMA representative.

2. COUNTER reports and other usage information—All historical reports will migrate from HighWire, and will be available at launch. We think you'll find that the new reporting interface is much more intuitive, and user-friendly. To acquaint you with the system, we are planning a webinar and will provide a user's guide. Stay tuned for more details on dates and times.

3. Open URL —All server links and link text will migrate to the new platform. We have taken precautions to ensure a seamless transition, but we also understand the complexity of many library systems and are happy to address your concerns.

4. Proxy Servers and Firewalls—If your institutional authentication system uses a firewall/proxy server that contains specific entries for approved websites and their specific IP addresses, you will need to update those entries at the time of migration. URLs and IP addresses for the new site are included here. We recommend that you use the URLs to reduce the need to maintain IP addresses. The new site is scheduled to go live on Monday, May 14th—please be sure to confirm that the new site is live before making the switch.

Key JAMA Network Sites	New Site URL	New IP Address
The JAMA Network	jamanetwork.com	50.22.56.132
JAMA	jama.jamanetwork.com	50.22.56.132
Archives of Dermatology	archderm.jamanetwork.com	50.22.56.132
Archives of Facial Plastic Surgery	archfaci.jamanetwork.com	50.22.56.132
Archives of General Psychiatry	archpsyc.jamanetwork.com	50.22.56.132
Archives of Internal Medicine	archinte.jamanetwork.com	50.22.56.132
Archives of Neurology	archneur.jamanetwork.com	50.22.56.132
Archives of Neurology & Psychiatry (Backfiles)	archneurpsyc.jamanetwork.com	50.22.56.132
Archives of Ophthalmology	archopht.jamanetwork.com	50.22.56.132
Archives of Otolaryngology–Head & Neck Surgery	archotol.jamanetwork.com	50.22.56.132
Archives of Pediatrics & Adolescent Medicine	archpedi.jamanetwork.com	50.22.56.132
Archives of Surgery	archsurg.jamanetwork.com	50.22.56.132

Note that new IP addresses will not resolve to the new site until the date and time of migration.

Please stay tuned for more details in the coming weeks and more information about the migration and the functionality of the site. We look forward to introducing The JAMA Network to you and are eager to hear your feedback.

Schedule a Meeting

We will be attending the following conferences:

• MLA 2012, May 19-22
Seattle, WA

• NASIG, June 7
Nashville, TN

• CHLA, June 11-14
Hamilton, Ontario

• SLA 2012, July 15-18
Chicago, IL

Feel free to contact us to schedule a meeting time.

Distributed Products

The AMA is an official distributor of ACS Surgery and ACP Medicine, online products from Decker Publishing. Please contact your AMA sales representative with any questions or to request a free trial.

Contact Us

Our sales representatives are here to help. Please contact a sales representative with any questions:


Vida Damijonaitis, Sales Director +1 312 464 4766 vida.damijonaitis@ama-assn.org	ASIA/PACIFIC	MARKETING OPPORTUNITIES
US/CANADA/LATIN AMERICA	Brian McCartney +1 312 464 4227 brian.mccartney@ama-assn.org	Sara Nagy sara.nagy@ama-assn.org
Saskia Bolore +1 312 464 4371 saskis.bolore@ama-assn.org	EUROPE/MIDDLE EAST/AFRICA	Rick Bell rick.bell@ama-assn.org
Becky Haas +1 312 464 2452 becky.haas@ama-assn.org	Gretchen Linder +1 312 464 2543 gretchen.linder@ama-assn.org	Betsy Solaro, Marketing Director elizabeth.solaro@ama-assn.org
Christine Hearne +1 312 464 2524 christine.hearne@ama-assn.org	GENERAL SALES INQUIRIES journalsales@ama-assn.org

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(N) 11-1808: 1/12/12