To my knowledge, Swets does not charge for using Backserv.

Sarah Tusa
Lamar University

From: "Melinda Shedlarz" <mshedlarz@GMAIL.COM>
To: SERIALST@LIST.UVM.EDU
Sent: Wednesday, January 5, 2011 8:18:18 AM
Subject: Re: [SERIALST] Backserv?

I'm very disappointed that the Backserv list is still not working correctly, and we've had no updates from the Swets representative either since her initial e-mail.

Another example of the corporate big wigs taking our money and running.  (Huh??)

Melinda J. Shedlarz

On Tue, Jan 4, 2011 at 4:34 PM, Birdie MacLennan <bmaclenn@uvm.edu> wrote:
 Last week, on Dec. 28, the following messages were posted to serialst re. backserv. -bml

Subject: Re: Backserv list
From: Christine Stamison <cStamison@US.SWETS.COM>
Reply-To: SERIALST: Serials in Libraries Discussion Forum
Date: Tue, 28 Dec 2010 12:04:36 -0500


As some may or may not know, Swets recently moved its US Office before the holiday. Unfortunately, the server on which Backserv is hosted did not come up correctly. We are in the process of trouble-shooting the issue and we hope to have the service running smoothly shortly. We apologize for the inconvenience.
 
Christine Stamison

From: SERIALST: Serials in Libraries Discussion Forum  On Behalf Of Melinda Shedlarz
Sent: Monday, December 27, 2010 6:38 PM
Subject: [SERIALST] Backserv list

Is there a problem with the Backserv list? I haven't gotten any messages in over 10 days. I thought some on this list might have an idea.

Thank you in advance,

Melinda J. Shedlarz





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