Good morning Narda,
Our remote access users authenticating via our EZProxy had
the same problem as well. Our users also experienced an error message
saying the file was damaged once the pdf finally opened. On campus, it worked
fine, no problems. I contacted OVID and my favorite OVID specialist said
that it sounded like an EZProxy issue to her. It turns out, it
was a problem with the EZProxy and our EZProxy specialist was able to correct
it. We also use Serials Solutions. Let me know if you need
more information. Thanks!
Sincerely,
Sylvia
McAphee, M.L.I.S., AHIP
Serials Librarian
University of Alabama at Birmingham
Lister Hill Library of the Health Sciences
LHL 240A-1700 University Blvd.
1530 3rd Ave. So.
Birmingham, AL 35294-0013
205-934-2299 direct
205-934-3545 fax
smcaphee@uab.edu
From:
SERIALST: Serials in Libraries Discussion Forum [mailto:SERIALST@LIST.UVM.EDU] On
Behalf Of Narda Tafuri
Sent: Tuesday, March 09, 2010 10:26 AM
To: SERIALST@LIST.UVM.EDU
Subject: [SERIALST] Remote Access and Ovid
Dear SERIALSTs,
We have been experiencing a lot of frustration and general difficulty in
accessing the full text online journal subscriptions that we have available
through our Ovid database subscriptions -- Ovid Nursing Full Text, PsycARTICLES
and Journals@Ovid. Has any one else out there had (have) these
problems? Have you encountered or developed any solutions to this
problem?
Last night I tried to access the journal: American Journal of Nursing (AJN)
at home and even with a DSL line and a computer loaded with memory I had to
wait "forever" to even get into OvidSP, and then wait forever again
to get an article to load. We are accessing through a proxy server using
EZProxy and then going through Serials Solutions to get to our journal links.
Thanks again for any advice, wisdom, empathy you would care to share with me!
Narda
--
Acquisitions &
Continuing Resources Librarian
University of Scranton
Weinberg Memorial
Library
Scranton, PA
18510
(570) 941-7811
– voice
(570) 941-7809 -- fax